RealWorldBusinessAI · Richard Wilson
AI in real operating work.
Examples from businesses I operate. These are internal projects, not external consulting engagements.
01 / INTERNAL OPERATIONSMaking multi-location technical knowledge reusable.
The problem
A multi-location entertainment business relies on small computers, custom controls, backups, and location-specific configurations. Knowledge can become scattered across devices, scripts, and staff.
How I used AI
I used AI to turn operational discussions into structured requirements, work orders, and test plans; assist with script and configuration review; and organize troubleshooting into explicit next actions.
What this demonstrates
Technical knowledge can be captured in reusable documentation, and complex problems can be broken into controlled tests. Live system checks and human judgment remain essential.
02 / INTERNAL MARKETINGConnecting website work to business priorities.
The problem
A local consumer business needs to coordinate search visibility, page content, technical issues, booking usability, and local positioning.
How I used AI
I used AI to analyze site structure and search intent, compare priorities, refine implementation plans, and prepare copy, checklists, and handoff instructions.
What this demonstrates
One operator can coordinate work across marketing, web implementation, and analysis while keeping decisions tied to a commercial goal.
These examples describe methods and qualitative value. Verified before-and-after performance metrics are not presented here.